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Signing your credit agreement

What is customer due diligence?
What is Anti-Money Laundering?
How to tell if an e-mail is genuine or a phishing email?
Where can I find more information on AML processes and policies?

Identity documents

What if I don't have a valid form of ID?
How do I send my ID documents?
Will this affect my credit rating?
How quickly will you need my ID documents?
Why are you asking for the ID now?
Why do I need to supply ID?
What forms of ID do you accept?

Understanding your agreement

Why do I need to sign a credit agreement?
Why do you give me a credit limit?
Can I sign my agreement by hand?
Can I sign my credit agreement electronically?
Some of my information is incorrect - what should i do?
How much is the default fee?
When will my first payment date be, and how much will it be for?
What is a Credit Limit?
Why is the amount I need to repay different to the cost of my insurance premium?
Why is the total amount payable higher than my insurance premium?
What is an Annual Percentage Rate (APR)?
How will the monthly instalments appear on my bank statement?
Am I a personal lines or commercial lines customer?

Can't find your answer?

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©️ 2022 Close Brothers Premium Finance. All rights reserved.
Close Brothers Premium Finance is a trading style of Close Brothers Limited — a subsidiary of Close Brothers Group plc. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Registered Address: 10 Crown Place, London EC2A 4FT. Registered at Companies House Number 195626.