Important update

Our festive opening hours

On behalf of everyone here at Close Brothers Premium Finance, we would like to wish you all the best throughout the holiday season and new year.

View our opening hours

Questions about payments

Fees

What fees do you charge?

Why has a fee been applied to my account?

Managing payments

If I pay off my credit agreement early, does this affect the amount of interest I pay?

Will my credit rating improve if I pay early?

Why have my monthly payments increased or decreased?

Do you reattempt to take payments if they fail to go out as planned?

How long do I have to pay after I've missed a payment?

How do I make payments for my insurance policy?

Payment support

Will missed payments affect my ability to renew my credit agreement?

Where can I go for further support and money guidance?

I'm worried I might miss a payment in the future, what should I do?

Do you offer payment holidays?

I can't afford my payments – what should I do?

Can't find your answer?

Contact our service team.

Contact us

Quick actions

Quick actions