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Questions about payments

Fees

What fees do you charge?
Why has a fee been applied to my account?

Managing payments

If I pay off my credit agreement early, does this affect the amount of interest I pay?
Will my credit rating improve if I pay early?
Why have my monthly payments increased or decreased?
Do you reattempt to take payments if they fail to go out as planned?
How long do I have to pay after I've missed a payment?
How do I make payments for my insurance policy?

Payment support

Will missed payments affect my ability to renew my credit agreement?
Where can I go for further support and money guidance?
I'm worried I might miss a payment in the future, what should I do?
Do you offer payment holidays?
I can't afford my payments – what should I do?

Can't find your answer?

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©️ 2022 Close Brothers Premium Finance. All rights reserved.
Close Brothers Premium Finance is a trading style of Close Brothers Limited — a subsidiary of Close Brothers Group plc. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Registered Address: 10 Crown Place, London EC2A 4FT. Registered at Companies House Number 195626.