I'm worried I might miss a payment in the future, what should I do?
Please give us a call on 0333 321 8566 and enter your agreement number when prompted. Or email us at [email protected], if you think you are going to miss a payment along with a contact telephone number. We understand when customers are worried about future payments and we will do our best to support you.
Please note that if you’re experiencing financial difficulty and you’re concerned that your insurance cover is no longer suitable for your needs, you should contact your insurance broker directly to discuss your options. (You can find your insurance broker’s contact information on your insurance policy and other communications sent by them.)