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Important update
    Changes to future finance agreements

    Due to some business changes, a number of customers won’t be able to take out finance agreements with Close Brothers to cover the cost of their insurance policies in the future. This change will not happen immediately, and we will be working with brokers over the next 6-12 months to organise a smooth transition. This does NOT impact any current finance agreements OR existing insurance policies.

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    What do I do if I want to cancel my insurance policy or credit agreement?

    If you think that you would like to cancel your insurance policy or credit agreement, please first contact your insurance broker to talk things through. (You will be able to find your insurance broker’s contact information on your insurance policy and any communications sent by them). If you are unsure of who your broker is or what their phone number is call 0333 321 8566, there is an option in the IVR to obtain your broker's phone number providing you enter your loan reference number.

     

    Once we receive a cancellation request from your insurance broker, we will cancel your credit agreement and confirm this in writing to you.

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