We are committed to making sure everyone can access all the information on our site regardless of technology or ability. The website is fully compatible with popular screen reading software and can be navigated using just a keyboard.
Access keys are shortcuts to provide quick and easy access to common pages without the need for a mouse. These have been included to make the website more accessible and assist visitors with disabilities to easily navigate around the website.
How to use access keys
PC/Windows: press ''alt + access key number'' to highlight the link, then ''enter'' to go to the corresponding page.
Macintosh: press ''control + access key number'' to highlight the link, then ''return'' to go to the corresponding page.
These are the access keys used throughout the site:
S – Skip to content
A – Accessibility
0 – Home
1 – Services for customers
2 – Working with brokers
3 – Existing broker support
4 – Who we are
5 – Contact and support
6 – Complaints
7 – Broker insights
8 – Work for us
9 - Customer login
Many of the downloadable documents that are available within this website are in Portable Document Format (PDF). This format is extremely reliable and also compatible with any number of platforms. We have chosen to use PDFs in an effort to sustain data security and integrity within our website.
To view a PDF document you need to download the Adobe Acrobat Reader free of charge, directly from Adobe. You can do this by following the link below:
Please note that all external links and PDF documents will open in a new browser.