Do you offer payment holidays?
We review each situation case by case but options may include a payment holiday.
You can apply for payment support online:
- One month payment holiday
- Reduce the payment on your next two instalments by 50%
- If you have missed a payment, we can remove the last payment fee
If you take a payment holiday or reduce the payment on your next two instalments the deferred amount will usually be spread equally across your remaining instalments.
We will process your application within 1 working day. To apply, you’ll need your account reference number.
Alternatively, you can call our customer services team on 0333 321 8566.