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Coronavirus: Find out how we're supporting you, and what to do if you're worried about your payments.

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Cancelling my credit agreement

  • What do I do if I want to cancel my insurance policy or credit agreement?
  • Can I settle my balance in full for my credit agreement?
  • My credit agreement has been cancelled – what should I do?
  • Why are you still collecting money when my insurance policy has been cancelled?

Can I settle my balance in full for my credit agreement?

You have the right under the Credit Consumer Act to repay amounts that you have borrowed early, in full or in part. If you wish to repay any amount early, please let us know by calling us on 0333 321 8566.


Other help topics

Payments

  • How do I change my payment dates?
  • Do you offer payment holidays?
  • I'm worried I might miss a payment in the future, what should I do?
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Insurance policy

  • What do I do if I need help with my insurance policy?
  • How can I check if my insurance policy is still valid?
  • Who is my insurance broker?
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I have received a letter or email communication from you

  • I’ve received a welcome letter / email from you – what should I do now?
  • Why do I need to sign a credit agreement?
  • Can I sign my credit agreement electronically?
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Account and details

  • The contact details that you hold for me are incorrect - how do I change them?
  • How do I change my bank details?
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Calls may be recorded for training purposes. Close Brothers Premium Finance is a trading style of Close Brothers Limited — a subsidiary of Close Brothers Group plc. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Registered Address: 10 Crown Place, London EC2A 4FT. Registered at Companies House Number 195626.

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