Contact and support

Have questions for us? Get answers to the most frequent queries our customers have below or find our contact details and give us a call.

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Common questions we are asked

Get in touch

0333 321 8566 

Lines open 9am to 5.30pm Monday to Friday. Calls cost no more than calls to 01 and 02 basic rate geographic numbers.

Phone us

Close Brothers Premium Finance
Wimbledon Bridge House
1 Hartfield Road
London
SW19 3RU

Write to us

Complaints

We aim to provide products and services of the highest standard. If you feel we've fallen short of this, we want to know so we can put things right. Your feedback is really important to us and helps improve the service for all our customers.

If you have a complaint, please get in touch

Call us: 0333 321 8566 (Monday to Friday, 8.30am to 6pm - calls cost no more than calls to 01 and 02 basic rate geographic numbers)

Email us: complaintspf@closebrothers.com

Write to us:

Close Brothers Premum Finance Complaints Department, Wimbledon Bridge House, 1 Hartfield Road, London SW19 3RU

We will always try to respond as soon as possible, but if we need time to investigate in more detail, we'll let you know and give you details of our complaints procedure.

View our complaints procedure

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